How to Troubleshoot and Fix Your Issue. Tips and Warnings. Related Articles. Question 1. All rights reserved. This image may not be used by other entities without the express written consent of wikiHow, Inc. Your internet connection might be bad. See if your device has good data coverage—if you only have 1 bar, your connection might not be strong enough to support a download. You might not have enough room on your device for the new app. The app might not be compatible with your phone.
Is your phone on the older side? Just keep in mind that downloading APKs from a separate website can be dangerous, and may put your phone at risk for ransomware or other types of malware. Question 2. Reboot your phone. In some cases, a simple reboot is all you need to get your internet connection up and running again. Check that your mobile data is working properly. Then, look for some kind of data abbreviation near the signal bars on your device, like 2G, 3G, or 4G.
You can also put your phone in airplane mode for 10 seconds to troubleshoot your data connection. If you're having trouble getting a stable connection, try switching between using mobile data and WiFi. Note there shouldn't be any problems downloading the Fitbit app from Google's Play store. May I know what Android phone are you using? Check if yours is included here: Which phones and tablets can I use with my Fitbit watch or tracker? In this case I'd say that it is best to get in touch with Google directly as this is related to the Play Store and not the Fitbit app itself.
You can click here to see their support page. In the meantime, make sure you have internet connection cellular or wifi and that you have enough space for apps as this could be the reason the app isn't downloading.
Restart your phone and retry downloading the app. Was my post helpful? And sometimes, an outdated OS version would cause some phone issues like application downloading failure. So updating the system version is also a method to fix the problem. Now what you need to do is only to go with the instructions to install the latest Android OS version on your phone. Although there are a lot of applications on the market, they are not compatible with all the device and system.
This is also one of the reasons of the download failure. And if you really want to use the specified App which is incompatible with your device, you can try to download its APK file. To get the file, you need to download it via a computer at first. The detailed steps are:. Just tap in its name and add a word "apk" in the searching bar. Not all the smartphone devices are coming with the same features and specs. Hence, if your device does not have any unique features, some Apps are automatically incompatible with the device.
To get rid of this problem, you need to purchase a device which has some unique features. If all the settings on your phone is working well and the application that you want to download is compatible with your phone but you still cannot download it from the Play Store, then the store might be buggy. By submitting your email, you agree to the Terms of Use and Privacy Policy. Android developers can restrict their apps to certain devices, countries, and minimum versions of Android. Note that these tricks are all unsupported by Google.
These tricks require fooling Google Play, and many require root. You will see incompatible apps when searching on the Google Play website. Android devices include a build.
This will allow you to install apps that are marked as compatible with the other device. The process will be different for other devices.
We have already described how to edit your build. The new Market Helper app allows you to spoof another device without editing your build. However, bear in mind that it also requires root. You can then install apps compatible with that device. Bear in mind that apps marked as incompatible may actually be incompatible with your device, so some apps may not work properly after you install them. Some apps are only available in certain countries.
We have used these tricks in the past to install US-only apps from outside the US. However, none of these tricks worked for us when we tried them while composing the article.
However, we have included these tips in the hopes that they may still work for some of you. If you do manage to install a country-restricted app, it will become linked to your account, allowing you to install it on your other devices without requiring any tricks in the future. You can use a VPN to fool Google into thinking your device is in another country. This may only work on devices without cellular connectivity, such as tablets, as Google may use the cellular network your device is on as its location.
We have previously shown you how to connect to VPNs on Android. TunnelBear only gives you a certain amount of free data per month, but it should be more than enough to install a few apps. You will need to use something like Tunlr or a VPN app to access country-restricted media services after installing media apps. If you have root access, you can install the MarketEnabler app.
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