After you downloaded and installed the Android Assistant on your computer, launch it to let the program show up its primary window. Connect your Motorola mobile phone to the computer with a USB cable. Then, you can see your Motorola phone is detected and shown in the program window.
Choose "Apps" from the left column and choose "Install" button to bring out the Google Play Store window to you. Here, you can find the apps you want to download and then the apps will be downloaded and installed to your Motorola phone immediately.
If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works.
The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off.
Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.
To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager.
Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled.
Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly.
These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.
When the data files are deleted, you must make sure that you write down any important information before deleting the files.
Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted.
Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device.
It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store.
Once the cache files have been wiped, check if the problem is fixed. Doing so prompts your Android to begin installing the downloaded APK file; once the installation is complete, you'll be able to open the app from the App Drawer.
You may be prompted to confirm that you want to install the file. Hold down the Home button until all your open apps show up and hit the X on the upper-right of each app you want to close, or slide off the screen. Not Helpful 0 Helpful 1. Include your email address to get a message when this question is answered. The Google Play Store is divided into several categories that you can sort through by tapping their tabs near the top of the screen.
Helpful 0 Not Helpful 1. APK files can contain malicious programs that may steal your information, corrupt your files, or lock your Samsung Galaxy. Make sure you only download APK files from reputable sites, and avoid downloading APKs which claim to provide free versions of paid apps or services. Helpful 1 Not Helpful 0. Related wikiHows How to. How to. About This Article. Written by:. Co-authors: 4. Updated: December 24, Categories: Samsung Galaxy. Article Summary X 1. Thanks to all authors for creating a page that has been read 29, times.
Is this article up to date? Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. By signing up you are agreeing to receive emails according to our privacy policy. From the home screen, tap Play Store. Note: If the shortcut has been removed, tap Apps, then tap Play. Now that you have your brand-new device or are still refreshing its shipping status every five minutes while waiting for it to arrive , here are some of our favorite tips, tricks, and tweaks you can use to get started.
Setting up a brand-new smartphone is usually pretty simple. Be sure to check out:.
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